The customers you've already earned. Back on the schedule.
Hundreds of past customers. Two weeks. The ones due for another visit come back.
You've got 1,200 patients in your dental practice management system from the last eight years. Half of them haven't been in for a cleaning in over 18 months. Over the next two weeks, an agent reaches every single one of them. "Hey Linda, it's Bright Smile Dental — looks like it's been a while since your last cleaning, want to get you on the schedule?" Five percent reply. Sixty conversations. Twenty cleanings booked. Found revenue from a list you already owned.
Pull the list. Run the campaign. Hand off the hot ones.
First, your customer list gets pulled from wherever it lives — QuickBooks, Jobber, Housecall Pro, ServiceTitan, or a spreadsheet. Phone numbers get cleaned, emails get verified, anyone who already opted out gets excluded.
Take a roofing company: same play, different list. Five-year-old residential customers get a "due for inspection" angle. Recent customers get a review request. The wording fits whatever the business is — pediatric clinic, salon, HVAC company — but the way it works is the same.
Customers get grouped by job type and how recent they were, and the tone shifts to fit each bucket — old customers get a warmer "checking in" angle, recent ones get a lighter ask. The agent works from your actual customer history, not a generic blast.
Over two weeks, the agent reaches out by text first, follows up by email if there's no reply, and for higher-value past customers — commercial accounts, big residential jobs — places a friendly voice call. Replies come back into one conversation thread the agent works through, qualifying, booking the visit, and handing the hot leads off to you.
Every Friday you get a one-page report: how many were contacted, how many replied, how many booked, and what's still in conversation.
Where it lives. What it touches. What it leaves alone.
Where your customers feel it.
Text message for most. Email as backup. Voice call for the bigger past customers only.
What it connects to.
QuickBooks, Jobber, Housecall Pro, ServiceTitan, or a spreadsheet you already keep. Your calendar.
What it doesn't do.
Only contacts customers you've actually worked with — and only inside the windows the law allows (purchased in the last two years, or asked you for a quote in the last six months). Every message has your business name, your address, and a one-tap way out. Honors opt-outs immediately and permanently. Doesn't run more than once every six months — it's a campaign, not a constant nag.
If you have a hundred or more past customers.
Any business with a hundred or more past customers in a CRM or spreadsheet. Strongest for home services — roofing, HVAC, plumbing, electrical, gutter, lawn — and for dental and medical practices, and salons.
Founding client pricing.
$1,500 to $2,000 per campaign. One-time, not a monthly. We pull your list, run the two-week campaign, hand you the booked jobs. No setup fees, no twelve-month contract.